Shipping Policy

Effective Date: July 6, 2026

Neuroscience Advisors, LLC is committed to processing and shipping orders as quickly as possible.

Order Processing

Most in-stock orders are processed within 1–2 business days after payment has been received.

Orders placed on weekends or holidays are processed on the next business day.

If an item is temporarily out of stock or delayed, we will notify you as soon as possible.

Shipping Methods

Orders are shipped using reputable carriers such as UPS, FedEx, or USPS, depending on the destination and shipping method selected during checkout.

Shipping Charges

Shipping charges are calculated during checkout based on the order size, weight, destination, and selected shipping method.

Delivery Times

Estimated delivery times are provided by the carrier and are not guaranteed. Delivery delays caused by weather, carrier disruptions, or other circumstances beyond our control may occur.

Order Tracking

When available, tracking information will be emailed once your order has shipped.

Lost or Damaged Shipments

If your shipment arrives damaged or appears to be lost in transit, please contact us promptly at support@ez1020.com so we can assist in resolving the issue.

International Shipping

At this time, Neuroscience Advisors, LLC primarily ships within the United States.

If you are located outside the United States and are interested in our products, please contact us at support@ez1020.com. We are happy to evaluate international shipping options on a case-by-case basis.

Customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their country.

Questions

If you have questions regarding shipping, please contact:

Neuroscience Advisors, LLC
support@ez1020.com
513-702-0054